Windows Corporate Computer - Troubleshooting

First aid for problems

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If a problem occurs during device registration, you have the option to reset the device after approx. 30 minutes and try again.
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If any step does not work, please wait 15 minutes and try again.
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Outlook cannot find account:
- Check that you are signed in with @solos.gmbh
- Restart Outlook
- Check Windows → Settings → Accounts → Email & Accounts
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OneDrive not synchronizing:
- Click OneDrive icon in taskbar
- Select "Settings" → "Account" → "Choose folders"
- Ensure sufficient storage space

Contact Options

You can reach us anytime via email:

If you cannot send an email, please call our service provider:

Important Note: Please contact Georg only if the previous steps have not worked.